ESET Protect MDR Ultimate
All-in-One Protection with Premium 24/7 MDR Service

ESET PROTECT MDR Ultimate combines every module in ESET's platform with the most premium services ESET offers – a dedicated MDR Ultimate service, Premium Support Ultimate, and exclusive access to ESET AI Advisor – for organizations that need maximum protection, superior cyber risk management and granular visibility into their IT environment.

MDR Ultimate Service

Combines the skills of ESET's world-class IT security research teams and incident responders with the cutting-edge technology of ESET's IT security products. Its responsive, tailored support reduces the risk of any interruption in operational continuity.

• Guaranteed response times
• XDR deployment and optimization
• Suspicious behavior investigation
• Digital forensics
• Proactive threat hunting and threat monitoring

Premium Support Ultimate

Provides expert help to set up your ESET IT security products from the moment of installation. The service significantly reduces the number of potential issues down the line, and is available 24/7/365 to address your IT security setup and deployment needs.

• Immediate response, guaranteed by SLA
• HealthCheck service
• Deployment & Upgrade

ESET AI Advisor

ESET's proprietary generative AI cybersecurity assistant, exclusively included with MDR Ultimate, helps with interactive risk identification, analysis and response.

• Faster decision-making for critical incidents
• Automation of repetitive tasks
• C-Level reporting

ESET's XDR-Enabling Tool

ESET Inspect, the XDR-enabling solution within the platform, boosts breach prevention by delivering enhanced visibility, threat hunting and incident response capabilities designed to mitigate discovered threats.

• Detailed network visibility
• Anomalous behavior detection
• Root-cause analysis
• Multiplatform coverage (Windows, macOS, Linux)
• Advanced threat hunting

Advanced Threat Defense with Cloud Sandboxing

ESET LiveGuard Advanced provides proactive protection against new, never-before-seen threats by executing all submitted suspicious samples in an isolated, powerful cloud sandbox environment.

Single-Tap, Mobile-Based Multi-Factor Authentication

ESET Secure Authentication protects your organization from vulnerabilities caused by weak passwords and unauthorized access attempts, with support for VPN, RDP and Outlook authentication.

Advanced Protection for Email and Cloud Collaboration

ESET Cloud Office Security and ESET Mail Security provide advanced, layered protection for Microsoft 365 applications and mail servers against malware, spam and phishing.

Actively Assess & Fix Vulnerabilities

ESET Vulnerability & Patch Management actively tracks vulnerabilities in operating systems and common applications, enabling automated patching across all endpoints.