ESET Security Services
Prevent. React. Foresee.
Combining the skills of our world-class IT security research teams with cutting-edge ESET technology — acting preventively, proactively and reactively to keep your business safe.
Why choose ESET Security Services?
Faster response
When you're under pressure, standard product support sometimes isn't enough. Exchange your place in the ticket queue for a guaranteed response time.
Complexity managed
Enterprise security can be very complex. With ESET experts on hand, resolving even the most intricate issues becomes a manageable task.
Resources allocated
If your IT team is committed to core business tasks, ESET's MDR solutions provide the expert security management you need without stretching your staff.
World-class expertise
Backed by ESET's globally renowned research teams, professional support is available 24/7/365 to address your IT security needs and incidents.
Business continuity
Having ESET expertise on hand reduces the risk of downtime or gaps in critical operations — keeping your business running even under threat.
Reduced risk
Complex security risks can threaten an organisation's survival. With guaranteed IT security support from ESET, your operations stay protected around the clock.
Airtight multilayered security with expert support
ESET's MDR service (Detection and Response Ultimate) represents the most densely multilayered and effective cybersecurity approach in the world. ESET has 30 years of experience and enjoys consistent recognition from leading industry analysts.
The MDR service takes ESET's cutting-edge technology and augments it with hands-on expertise, delivered 24/7/365, ensuring antimalware technology and strategy are perfectly aligned.
With full XDR capabilities thanks to ESET Inspect, the XDR-enabling component, this is the optimal approach to securing your enterprise.
Compare ESET's detection and response services
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Essential ESET Detection and Response Essential |
Advanced ESET Detection and Response Advanced |
Ultimate ESET Detection and Response Ultimate |
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| Malware: missing detection | |||
| Malware: cleaning problem | |||
| Malware: ransomware infection | |||
| False positive | |||
| General: Suspicious behavior investigation | |||
| Basic file analysis | |||
| Detail file analysis | |||
| Digital forensic | |||
| Digital forensic incident response assistance | |||
| Support – rules | |||
| Support – exclusions | |||
| ESET Inspect related questions | |||
| Initial Optimization | |||
| Threat Hunting (on-demand) | |||
| Threat Monitoring | |||
| Threat Hunting (proactive) | |||
| Deployment & Upgrade |